Not So Jolly at Jollibee.

One of my most favorite things to do on a lazy Sunday afternoon is to get some take out at Jollibee with Bubba. However, lately, I've been getting more and more disappointed with the service I am receiving from the drive through counter, particularly here in BF Homes.

I have made several complaints to the manager on duty, but I don't know if it's gotten any attention. My main complaint with the drive through here is that there are always people loitering around the drive through counter. Sometimes, it's kids selling sampaguita. Sometimes, it's worse. It's someone the counter person knows and is chatting with while you try to give your order. They (the "guests") even have the audacity to complain when you drive in. My worry is that one day one of them gets sideswiped by a car or something and it will be the drivers fault.

Read more »

Sicilian Express Disappointment.

I don't always blog about complaints with my orders in restaurants because I figured, if I am not happy with a dish, that's not always the restaurants fault. For example, if a dish is a little too salty for my taste, that's on me, not them, right? However, when you find something that's not supposed to be there, that's another story.


Last Thursday, July 23, 2009, my friend and I went to McKinley Hill to grab a sandwich from The Sandwich Guy (it was good...watch out for my post on that soon!) However, as we walked towards the stall, I chanced upon Sicilian Express. Being the pizza lover that I am, I couldn't resist but get one for take out, especially since McKinley Hill isn't so easy to go to. I also checked out the list of other branches and since there was none in the Paranaque area, I figured reheating it the next day, albeit not as great as fresh, would be good enough to give me a taste.

The next morning I heated myself two slices of the pizza, stuck it in a ziplock and got in my car to go to work. After taking two bites, I was shocked to feel a sharp pain suddenly in my mouth. I had bitten into something sharp and hard in the pizza. After spitting out what was in my mouth, I was appalled to find a chicken bone in my pizza. My white cheese pizza. I emphasized the white cheese pizza because there's supposed to be no toppings at all, what more a frigging chicken bone!!!I was disgusted by it and couldn't eat the rest of the pizza. I don't know if that bone had come from another guests' dish or what, but regardless of whether it was "clean" or not, it is unacceptable to have food waste on your order, right?

So at the end of the day, I can't say if the pizza was yummy or not. All I remember is that I was sorely disappointed by a pizza place I was so excited to try.

To be fair, however, I did receive good service from the waitresses and when I called the resto to inform them of my complaint, the manager Bhel was attentive to my complaint.